How To Fix CRMS4_PS_TOOLS_UI135 - Payment frequency type &3 does not exist (SXP item ID &2, version ID &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 135

• Message text: Payment frequency type &3 does not exist (SXP item ID &2, version ID &1)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI135 - Payment frequency type &3 does not exist (SXP item ID &2, version ID &1) ?

  The SAP error message CRMS4_PS_TOOLS_UI135 indicates that there is an issue with the payment frequency type in the context of a specific SXP (Service Experience Process) item. The error message specifies that the payment frequency type identified by &3 does not exist for the given SXP item ID &2 and version ID &1.
  Cause:
  
  Missing Payment Frequency Type: The payment frequency type specified in the configuration or transaction does not exist in the system. This could be due to a configuration error or because the payment frequency type has not been defined in the system.
  Incorrect Configuration: The SXP item or version may be incorrectly configured, leading to a reference to a non-existent payment frequency type.
  Data Migration Issues: If data was migrated from another system or if there were changes in the configuration, it is possible that the payment frequency types were not properly transferred or set up.
  
  Solution:
  
  
  Check Payment Frequency Types:
  
  Go to the relevant configuration area in SAP (usually under Financials or CRM settings) and verify if the payment frequency type &3 exists.
  If it does not exist, you may need to create it or correct the reference in the SXP item.
  
  
  
  Review SXP Item Configuration:
  
  Check the configuration of the SXP item with ID &2 and version ID &1. Ensure that the payment frequency type is correctly assigned and that all necessary configurations are in place.
  
  
  
  Create Missing Payment Frequency Type:
  
  If the payment frequency type is indeed missing, you can create it using the appropriate transaction code (e.g., SPRO for configuration) and follow the steps to define a new payment frequency type.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to payment frequency types and SXP items to ensure that you are following the correct procedures.
  
  
  
  Check for Transport Issues:
  
  If this issue arose after a transport, check if the transport included all necessary objects and configurations related to payment frequency types.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a production environment.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration settings) or SE11 (to check database tables) to investigate further.
  Tables: Look into relevant tables that store payment frequency types, such as T001 (for company codes) or other specific tables related to payment terms.
  Documentation: SAP Help Portal and community forums can provide additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.