How To Fix CRMS4_PS_TOOLS_UI029 - GED Item (ItemID &2) has no deduction due date rule assigned


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

  • Message number: 029

  • Message text: GED Item (ItemID &2) has no deduction due date rule assigned

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI029 - GED Item (ItemID &2) has no deduction due date rule assigned ?

    The SAP error message CRMS4_PS_TOOLS_UI029 indicates that a specific GED (General Event Driven) item, identified by its ItemID, does not have a deduction due date rule assigned. This error typically arises in the context of SAP CRM (Customer Relationship Management) or SAP S/4HANA systems when working with service contracts, sales orders, or similar documents that involve deductions or discounts.

    Cause:

    1. Missing Deduction Due Date Rule: The primary cause of this error is that the GED item in question does not have a deduction due date rule assigned. This rule is necessary for the system to determine when deductions should be applied or processed.
    2. Configuration Issues: There may be a configuration issue in the system where the deduction rules are not properly set up or linked to the relevant GED items.
    3. Data Inconsistencies: There could be inconsistencies in the data related to the GED item, such as missing or incorrect entries in the relevant tables.

    Solution:

    1. Assign a Deduction Due Date Rule:

      • Navigate to the configuration settings for deduction rules in your SAP system.
      • Identify the GED item (ItemID) that is causing the error.
      • Assign an appropriate deduction due date rule to the GED item. This can typically be done in the customizing settings under the relevant module (e.g., Sales and Distribution, Service Management).
    2. Check Configuration:

      • Review the configuration settings for deduction rules to ensure they are correctly set up.
      • Ensure that the deduction rules are active and applicable to the GED items you are working with.
    3. Data Validation:

      • Validate the data associated with the GED item to ensure that all required fields are populated correctly.
      • Check for any missing entries in the relevant tables that might be causing the issue.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on setting up deduction due date rules and troubleshooting related issues.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO for configuration, or SE11 to check table entries related to GED items and deduction rules.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
    • User Exits or BAdIs: If custom logic is involved, review any user exits or BAdIs that might affect the processing of GED items and deduction rules.

    By following these steps, you should be able to resolve the error message CRMS4_PS_TOOLS_UI029 and ensure that your GED items are properly configured for deduction processing.

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