How To Fix CRMS4_PS_TOOLS_UI028 - GED Item (ItemID &2) has no deduction payment family assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 028

• Message text: GED Item (ItemID &2) has no deduction payment family assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI028 - GED Item (ItemID &2) has no deduction payment family assigned ?

  The SAP error message CRMS4_PS_TOOLS_UI028 indicates that a specific GED (General Event Driven) item, identified by its ItemID, does not have a deduction payment family assigned to it. This error typically arises in the context of SAP CRM (Customer Relationship Management) or SAP S/4HANA systems when dealing with payment processing or financial transactions related to GED items.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the GED item has not been properly configured with a deduction payment family. This could be due to a missing assignment in the system settings or configuration tables.
  Data Entry Error: There may have been an oversight during data entry or item creation, leading to the omission of the deduction payment family.
  System Migration Issues: If the system has undergone a migration or upgrade, some configurations may not have been carried over correctly, resulting in missing assignments.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for GED items in your SAP system.
  Ensure that the deduction payment family is defined and assigned to the relevant GED item type.
  You may need to consult with your SAP administrator or functional consultant to verify the settings.
  
  
  
  Assign Deduction Payment Family:
  
  If the deduction payment family is missing, you can assign it directly to the GED item. This may involve using transaction codes like SPRO to access the configuration or using specific transaction codes related to GED item management.
  Ensure that the correct payment family is selected based on your business requirements.
  
  
  
  Review Item Creation Process:
  
  If the error occurs during the creation of a new GED item, review the item creation process to ensure that all required fields, including the deduction payment family, are filled out correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing GED items and their configurations.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may be used to manage GED items.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  User Roles and Authorizations: Ensure that the user attempting to make changes has the necessary authorizations to modify GED item configurations.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP CRM or S/4HANA for further assistance.