How To Fix CRMS4_PS_TOOLS153 - Enqueue error; at least one object is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 153

• Message text: Enqueue error; at least one object is locked

What causes this issue?

The system tried to enqueue more than one object in change mode.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether one of the objects you are trying to access is already in
use.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS153 - Enqueue error; at least one object is locked ?

  The SAP error message CRMS4_PS_TOOLS153 indicates that there is an enqueue error, meaning that at least one object that you are trying to access or modify is currently locked by another user or process. This can happen in various scenarios, such as when multiple users are trying to edit the same data simultaneously or when a previous transaction did not release the lock properly.
  Causes:
  
  Concurrent Access: Another user or process is currently accessing the same object, leading to a lock.
  Unreleased Locks: A previous transaction may have failed or been terminated without releasing the lock on the object.
  Long-running Transactions: A transaction that takes a long time to complete may hold locks longer than expected.
  System Issues: There may be issues with the SAP system itself, such as bugs or configuration problems.
  
  Solutions:
  
  
  Identify the Lock:
  
  Use transaction code SM12 to view the list of locks in the system. You can filter by user or object to find the specific lock causing the issue.
  Check the lock entries and identify the user or process that holds the lock.
  
  
  
  Release the Lock:
  
  If you have the necessary authorizations, you can manually delete the lock entry in SM12. Be cautious when doing this, as it may affect other users.
  If the lock is held by a user who is no longer active, you may need to contact that user or their administrator to resolve the issue.
  
  
  
  Wait and Retry:
  
  If the lock is held by another user who is actively working, it may be best to wait until they finish their transaction and then retry your action.
  
  
  
  Check for Long-running Transactions:
  
  Use transaction SM66 to monitor active processes in the system. Identify any long-running transactions that may be holding locks and address them accordingly.
  
  
  
  System Administration:
  
  If the issue persists, it may be necessary to involve your SAP Basis team to investigate potential system issues or to check for any configuration problems that may be causing excessive locking.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM66: Monitor global work processes.
  SM21: Check system logs for any related errors or warnings.
  
  
  
  Documentation: Refer to SAP Notes and documentation for specific guidance on handling enqueue errors and managing locks.
  
  
  Best Practices: Encourage users to save their work frequently and to log off properly to ensure that locks are released in a timely manner.
  
  
  By following these steps, you should be able to diagnose and resolve the enqueue error associated with the CRMS4_PS_TOOLS153 message.