How To Fix CRMS4_PS_TOOLS058 - Check your Customizing settings: SXP type: &1, FrqMType: &2, DDRType: &3

CRMS4_PS_TOOLS058 - Overview

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 058

• Message text: Check your Customizing settings: SXP type: &1, FrqMType: &2, DDRType: &3

What causes this issue?

Required entries are missing or invalid in one or more of the following
Customizing activites:
Customizing for <LS>Public Sector Management</> under <LS>Social
Services -> Gross Payment Determination ->
<DS:SIMG.V_PSSCC_GP_SXP>Define SXP Settings for Gross Payment
Calculation</> </>(frequency mapping type and due date rule type have
not been assigned or one of the entries is inconsistent)
Customizing for <LS>Public Sector Management</> under <LS>Social
Services -> Basic Settings -> Periods and Due Date Rule Settings ->
<DS:SIMG.VC_PSSC_FRQ_MCAT>Define Frequencies and Maintain Frequency
Mappings</>.</>
Customizing for <LS>Public Sector Management</> under <LS>Social
Services -> Basic Settings -> Periods and Due Date Rule Settings ->
<DS:SIMG.VC_PSSC_DDR_FRQ>Define Due Date Rules and Maintain Payment
Frequency Assignments</>.</>

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The system requires a valid combination of frequency mapping type and
due date rule type for processing. A valid
<DS:GLOS.49F963515A413880E10000000A421947>SXP type</> combines both of
these valid Customizing entries.
Specify either a valid SXP type, or a valid combination of frequency
mapping type and due date rule type.
If a valid SXP type has been specified, the combination of frequency
mapping type and due date rule type combination is not considered.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS058 - Check your Customizing settings: SXP type: &1, FrqMType: &2, DDRType: &3 ?

  The SAP error message CRMS4_PS_TOOLS058 typically indicates an issue with the Customizing settings related to the SXP (Service Experience Process) type, Frequency Management Type (FrqMType), and DDR (Data Distribution Rules) Type. This error can occur in the context of SAP CRM (Customer Relationship Management) when there are inconsistencies or misconfigurations in the settings that govern how service processes are managed.
  Cause
  The error message is triggered when the system encounters a configuration issue in the Customizing settings for the specified SXP type, FrqMType, and DDRType. Possible causes include:
  
  Missing or Incorrect Customizing Entries: The required entries for the specified types may not be defined in the system.
  Inconsistent Configuration: There may be inconsistencies between the defined types and the expected configurations.
  Transport Issues: If the configuration was transported from another system, it may not have been transported correctly, leading to missing or incorrect settings.
  Version Compatibility: The settings may not be compatible with the version of