How To Fix CRMS4_PS_TOOLS023 - Basis date &1 corrected by replacing it with key date &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS - Message Class for Periods & Due Date Tools

• Message number: 023

• Message text: Basis date &1 corrected by replacing it with key date &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS023 - Basis date &1 corrected by replacing it with key date &2 ?

  The SAP error message CRMS4_PS_TOOLS023 indicates that there is an issue with the basis date used in a particular operation or transaction within the SAP system. This message typically arises in the context of project system (PS) or customer relationship management (CRM) modules, where date management is crucial for planning and execution.
  Cause:
  The error occurs when the system detects that the basis date (the date used for calculations or evaluations) is not valid or is outside the acceptable range for the operation being performed. As a result, the system automatically corrects the basis date by replacing it with a key date, which is usually a predefined or more appropriate date for the operation.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Basis Date: Review the basis date that triggered the error. Ensure that it is set correctly and falls within the valid range for the operation you are trying to perform.
  
  
  Review Key Date: Understand the key date that the system has replaced the basis date with. This key date should be relevant to the context of your operation.
  
  
  Adjust Dates: If necessary, adjust the basis date in your transaction or configuration to ensure it aligns with the expected date range. This may involve changing the date in the relevant document or transaction.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on date management in the context of your operation. This can provide insights into acceptable date ranges and configurations.
  
  
  Check Customizations: If your SAP system has customizations or enhancements, ensure that they are not interfering with the date logic. Review any custom code or configurations that may affect date handling.
  
  
  Testing: After making adjustments, test the transaction again to ensure that the error does not reoccur.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on date handling in the PS or CRM modules.
  Transaction Codes: Familiarize yourself with transaction codes related to project management and CRM, such as CJ20N (Project Builder) or CRMD_ORDER (CRM Order Management), to better understand where the error might be occurring.
  User Forums: Engage with SAP community forums or user groups to see if others have encountered similar issues and what solutions they have found.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation and support.