How To Fix CRMS4_PS_NET180 - Gross payment item process category &4 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 180

• Message text: Gross payment item process category &4 is not supported

What causes this issue?

Net calculation supports the following gross payment item process
categories:
R - regular
U - underpayment
O - overpayment
The gross payment item with VERSIONID &V1& and ITEMID &V2& valid for
settlement period &V3& has the gross payment item process category &V4&.

System Response

The system stops the net calculation processing for the current net
calculation unit.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check if the problem has been caused by a customer specific adjustment.
Otherwise contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET180 - Gross payment item process category &4 is not supported ?

  The SAP error message "CRMS4_PS_NET180 Gross payment item process category &4 is not supported" typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with payment processing, particularly in scenarios involving gross payment items. This error indicates that the specific process category for the gross payment item is not supported in the current configuration or context.
  Cause:
  
  Unsupported Process Category: The process category specified (represented by &4 in the error message) is not configured or recognized in the system for the operation you are trying to perform.
  Configuration Issues: There may be missing or incorrect configuration settings in the payment processing module or related components.
  Version Compatibility: The error may arise if there are compatibility issues between different versions of SAP modules or if certain features are not enabled in your current system setup.
  Custom Development: If there are custom developments or enhancements in your SAP system, they may not support the specified process category.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for payment processing in SAP CRM. Ensure that the process category you are trying to use is defined and supported.
  
  Navigate to the relevant configuration settings in SPRO (SAP Project Reference Object) and check the settings for payment processing.
  
  
  
  Review Process Categories: Verify the list of supported process categories in your system. You may need to consult SAP documentation or your system administrator to understand which categories are available and how to enable them.
  
  
  Update or Patch: If the error is due to a version compatibility issue, check for any available updates or patches for your SAP system that may resolve the issue.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  
  
  Custom Development Review: If there are custom developments in your system, review the code to ensure that it correctly handles the specified process category. You may need to involve your ABAP developers for this.
  
  
  Testing: After making any changes, conduct thorough testing to ensure that the issue is resolved and that the payment processing works as expected.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and payment processing for detailed information on process categories and configuration.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.