How To Fix CRMS4_PS_NET177 - No NCDs available for payment recipient &1 for net recalculation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 177

• Message text: No NCDs available for payment recipient &1 for net recalculation

What causes this issue?

The <DS:GLOS.49A5BAE5A2B21546E10000000A421392>net recalculation</> for
the
<LS>Payment Recipient</> &V1&
<LS>Payment Family</> &V2&
<LS>Due Date Rule Type</> &V3&
<LS>Due Date up to</> &V4&
failed because no <DS:GLOS.49A5F736876A4422E10000000A421392>net
calculation documents</> exist.

System Response

The system does not execute the net recalculation.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET177 - No NCDs available for payment recipient &1 for net recalculation ?

  The SAP error message CRMS4_PS_NET177 indicates that there are no Net Change Documents (NCDs) available for the specified payment recipient when attempting to perform a net recalculation. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Convergent Charging scenarios where financial transactions or billing processes are involved.
  Cause:
  
  
  Missing NCDs: The primary cause of this error is that there are no Net Change Documents available for the specified payment recipient. This could happen if:
  
  The NCDs have not been created or processed correctly.
  The payment recipient does not have any associated transactions that would generate NCDs.
  There may be a configuration issue or a data inconsistency in the system.
  
  
  
  Incorrect Payment Recipient: The payment recipient specified in the transaction may not be valid or may not have any related financial data.
  
  
  Timing Issues: If the NCDs are generated in a batch process, there may be a timing issue where the recalculation is attempted before the NCDs are available.
  
  
  Solution:
  
  
  Check NCD Creation: Verify if the NCDs have been created for the payment recipient. You can do this by checking the relevant transaction logs or reports in SAP.
  
  
  Validate Payment Recipient: Ensure that the payment recipient specified in the transaction is correct and has valid associated data. Check if the recipient has any transactions that would generate NCDs.
  
  
  Reprocess NCDs: If NCDs are missing, you may need to reprocess the relevant transactions to generate the necessary NCDs. This may involve running specific background jobs or processes in SAP.
  
  
  Review Configuration: Check the configuration settings related to NCDs and payment processing in your SAP system. Ensure that all necessary settings are correctly configured.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for additional troubleshooting steps or known issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the transaction context and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRMD_ORDER, CRMD_ORDERADM_H, or any specific transaction related to billing or payment processing.
  SAP Notes: Search for SAP Notes related to CRMS4_PS_NET177 for any patches or updates that may address this issue.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.