How To Fix CRMS4_PS_NET140 - Item &2 of GPD &1 has invalid appl. and/or tech. status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 140

• Message text: Item &2 of GPD &1 has invalid appl. and/or tech. status

What causes this issue?

The item &V2& of Gross Payment Document &V1& has the application status
&V3& and technical status &V4& although the Gross Payment Document &V1&
itself has application status 'ACTIVE' and technical status
'CONFIRMED'.

System Response

The Net Calculation for Gross Payment Document &V1& is not executed.

How to fix this error?

Contact your system responsible person as this is a internal programm
error. The Gross Payment Document is inconsistent.

Procedure for System Administrators

In case that the problem is not caused by customer specific adjustments
contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET140 - Item &2 of GPD &1 has invalid appl. and/or tech. status ?

  The SAP error message CRMS4_PS_NET140 indicates that there is an issue with the application and/or technical status of an item in a General Product Data (GPD) structure. This error typically arises in the context of SAP CRM (Customer Relationship Management) and can affect processes related to product management, sales, and service.
  Cause:
  The error message is triggered when:
  
  An item in the GPD structure has an invalid application status (e.g., it may not be active or properly configured).
  The technical status of the item is not set correctly, which may prevent it from being processed or used in transactions.
  There may be inconsistencies in the data or configuration settings related to the product or item in question.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check the Item Status:
  
  Go to the GPD transaction (e.g., using transaction code GPD or CRMD_ORDER).
  Locate the item specified in the error message (Item &2 of GPD &1).
  Verify the application and technical status of the item. Ensure that it is set to a valid and active status.
  
  
  
  Update the Status:
  
  If the status is incorrect, update it to the appropriate application and technical status. This may involve changing the status in the GPD settings or reactivating the item.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the GPD and ensure that all necessary settings are correctly defined.
  Ensure that the item is properly linked to the relevant product hierarchy and that all dependencies are satisfied.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any other potential issues with related items or configurations.
  Use transaction codes like SE11 to check the database tables related to GPD and ensure that there are no inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to GPD and the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to expedite the troubleshooting process.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as GPD, CRMD_ORDER, and SE11 for data checks.
  SAP Notes: Search for SAP Notes related to the error message CRMS4_PS_NET140 for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRMS4_PS_NET140 error message in your SAP system.