How To Fix CRMS4_PS_NET138 - Gross payment document &1 has invalid appl. and/or tech. status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_NET - Net Calculation

• Message number: 138

• Message text: Gross payment document &1 has invalid appl. and/or tech. status

What causes this issue?

The Gross Payment Document &1 (UUID) has application status &V2& and
technical status &V3&.
Only documents with application status 'ACTIVE' and technical status
'CONFIRMED' are allowed for net calculation.

System Response

The Net Calculation for Gross Payment Document &V1& is not executed.

How to fix this error?

Contact your system responsible person as this is an internal programm
error.

Procedure for System Administrators

In case that the problem is not caused by customer specific adjustments
contact SAP.
The current net calculation execution is not allowed due to the status
of the Gross Payment Document.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_NET138 - Gross payment document &1 has invalid appl. and/or tech. status ?

  The SAP error message CRMS4_PS_NET138 indicates that there is an issue with a gross payment document in the SAP system, specifically that it has an invalid application and/or technical status. This error typically arises in the context of SAP Customer Relationship Management (CRM) and can affect processes related to payment processing, billing, or financial transactions.
  Cause:
  
  Invalid Status: The payment document may have a status that does not allow it to be processed further. This could be due to it being in a state that is not compatible with the operation you are trying to perform.
  Data Inconsistency: There may be inconsistencies in the data related to the payment document, such as missing or incorrect information.
  Configuration Issues: There could be configuration issues in the SAP system that affect how payment documents are processed.
  Authorization Issues: The user may not have the necessary authorizations to process the payment document.
  
  Solution:
  
  Check Document Status: Review the status of the payment document in the system. You can do this by navigating to the relevant transaction or using the document number to check its status.
  Correct Data: If there are inconsistencies in the data, correct them. This may involve updating fields in the payment document or related master data.
  Review Configuration: Check the configuration settings related to payment processing in SAP. Ensure that the settings align with the business processes and requirements.
  User Authorizations: Verify that the user attempting to process the payment document has the necessary authorizations. If not, work with your SAP security team to grant the required permissions.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, FB03 (to display documents), or FBL1N (to display vendor line items) that may help in troubleshooting.
  SAP Documentation: Review SAP documentation related to payment processing and CRM to understand the expected statuses and configurations.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.