How To Fix CRMS4_PS_HELPER010 - Business partner &1 used in partner function &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_HELPER - Message cl

• Message number: 010

• Message text: Business partner &1 used in partner function &2 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_HELPER010 - Business partner &1 used in partner function &2 does not exist ?

  The SAP error message CRMS4_PS_HELPER010 indicates that a business partner (BP) referenced in a partner function does not exist in the system. This error typically occurs in the context of CRM (Customer Relationship Management) or when dealing with partner functions in sales or service processes.
  Cause:
  
  Missing Business Partner: The business partner specified in the partner function does not exist in the system. This could be due to data entry errors, deletion of the business partner, or the business partner not being created in the first place.
  Incorrect Partner Function: The partner function specified may not be correctly assigned to the business partner or may not be valid for the context in which it is being used.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to the business partner not being available in the CRM system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner.
  
  Solution:
  
  
  Verify Business Partner Existence:
  
  Check if the business partner exists in the system. You can do this by navigating to the Business Partner transaction (e.g., BP transaction code) and searching for the business partner ID.
  
  
  
  Check Partner Function Assignment:
  
  Ensure that the partner function is correctly assigned to the business partner. You can check this in the business partner's details under the "Roles" or "Partner Functions" tab.
  
  
  
  Create or Update Business Partner:
  
  If the business partner does not exist, create it using the BP transaction. Make sure to assign the necessary roles and partner functions.
  If the business partner exists but is not correctly configured, update the partner functions as needed.
  
  
  
  Data Synchronization:
  
  If your system is integrated with other systems, ensure that data synchronization processes are functioning correctly. Check for any errors in the middleware or integration layer.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the business partner. This may involve checking user roles and authorizations in the SAP system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  CRMD_ORDER - CRM Order Management
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Community forums for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.