How To Fix CRMS4_PS_HELPER004 - SSP amount must be positive

CRMS4_PS_HELPER004 - Overview

• Message type: E = Error

• Message class: CRMS4_PS_HELPER - Message cl

• Message number: 004

• Message text: SSP amount must be positive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_HELPER004 - SSP amount must be positive ?

  The SAP error message CRMS4_PS_HELPER004 indicates that the SSP (Service Support Price) amount must be positive. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with pricing or service-related transactions.
  
  Cause:
  
  Negative or Zero Value: The most common cause of this error is that the system is trying to process a service or pricing entry where the SSP amount is either zero or negative. This is not allowed as the system expects a positive value for pricing.
  Incorrect Configuration: There may be an issue with the configuration of pricing conditions or service definitions in the system.
  Data Entry Error: A user may have inadvertently entered a negative value or zero in the relevant field.
  
  
  Solution:
  
  Check the SSP Amount: Review the transaction or document where the error occurred. Ensure that the SSP amount is set to a positive value. If it is zero or negative, update it to a valid