How To Fix CRMS4_PS_GROSS155 - Error during GP reimbursement request processing - execution stopped

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 155

• Message text: Error during GP reimbursement request processing - execution stopped

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS155 - Error during GP reimbursement request processing - execution stopped ?

  The SAP error message CRMS4_PS_GROSS155 typically occurs during the processing of a GP (General Practitioner) reimbursement request in the SAP Customer Relationship Management (CRM) module. This error indicates that there was an issue during the execution of the reimbursement request, which caused the process to stop.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the reimbursement request or related master data (e.g., patient data, provider data).
  Configuration Issues: Incorrect configuration settings in the reimbursement processing or related modules can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to process the reimbursement request.
  System Errors: There could be underlying system errors or bugs in the SAP system that are causing the process to fail.
  Missing Customization: If the system has been customized, there may be missing or incorrect custom code that is causing the error.
  
  Solutions:
  
  Check Data: Review the reimbursement request for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings related to GP reimbursement processing in the SAP system. Ensure that all necessary settings are correctly configured.
  Authorization Check: Verify that the user processing the request has the necessary authorizations. If not, work with your SAP security team to grant the required permissions.
  System Logs: Check the system logs (transaction codes like SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Debugging: If you have access to development tools, consider debugging the process to identify where the error occurs in the code.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and CRMD_ORDERADM_H for accessing order administration.
  Documentation: Review SAP documentation related to GP reimbursement processing for any specific guidelines or requirements.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CRMS4_PS_GROSS155 error and implement a solution to resolve it.