How To Fix CRMS4_PS_GROSS153 - Both Created_AT and Change_At are missing for GED &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 153

• Message text: Both Created_AT and Change_At are missing for GED &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS153 - Both Created_AT and Change_At are missing for GED &1 ?

  The SAP error message CRMS4_PS_GROSS153 indicates that both the Created_AT and Change_At timestamps are missing for a specific object (in this case, identified by GED &1). This error typically arises in the context of SAP CRM (Customer Relationship Management) or SAP S/4HANA systems when there is an issue with the data integrity or the data model.
  Cause:
  
  
  Data Integrity Issues: The error suggests that the system is trying to access or process an object that does not have the necessary timestamps (Created_AT and Change_At). This could be due to:
  
  Data corruption.
  Incomplete data migration or data import processes.
  Manual data entry errors.
  
  
  
  Configuration Issues: There may be configuration settings that are not properly set up, leading to the absence of these timestamps.
  
  
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling the creation and change timestamps correctly.
  
  
  Solution:
  
  
  Data Validation: Check the database or the relevant tables to see if the Created_AT and Change_At fields are indeed missing for the object in question. You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
  
  
  Data Correction: If the timestamps are missing, you may need to:
  
  Manually update the records to include the missing timestamps.
  Use a data correction tool or program to populate these fields if there are many records affected.
  
  
  
  Review Data Migration Processes: If this issue arose after a data migration, review the migration process to ensure that all necessary fields were populated correctly.
  
  
  Check Custom Code: If there are custom developments, review the code to ensure that it correctly handles the creation and update of these timestamps.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  System Configuration: Review the system configuration settings related to the object type in question to ensure that they are set up correctly.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE11, SE16, and SE37 (for function modules) to help diagnose and correct the issue.
  SAP Documentation: Refer to SAP Help documentation for more details on the specific object type and its required fields.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.