How To Fix CRMS4_PS_GROSS120 - No value found for latest date of approval (due date rule &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 120

• Message text: No value found for latest date of approval (due date rule &1)

What causes this issue?

No value was returned by the due date rule related to the latest date of
approval.
Possible reasons include the following:
A gross payment document with no items was created (due to missing
entitlements in your social service plan).
The due date rule modifier "EED" was used. This modifier returns the
earliest due date, by analyzing the current gross payment Items. If
there are none, no date is derived.

System Response

Gross payment determination is stopped.

How to fix this error?

Check the relevant Customizing settings and the social service plan
data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS120 - No value found for latest date of approval (due date rule &1) ?

  The SAP error message CRMS4_PS_GROSS120 indicates that the system could not find a value for the latest date of approval related to a due date rule in the context of SAP CRM (Customer Relationship Management) or SAP PS (Project System). This error typically arises when the system is trying to calculate or retrieve a date based on certain rules, but the necessary data is missing or not properly configured.
  Causes:
  
  Missing Data: The most common cause is that the relevant data for the due date rule is not available in the system. This could be due to missing entries in the database or incomplete configuration.
  Incorrect Configuration: The due date rules may not be set up correctly in the system, leading to the inability to determine the latest date of approval.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required data.
  System Bugs: There could be bugs or issues in the specific version of SAP you are using that affect the retrieval of approval dates.
  
  Solutions:
  
  Check Data Entries: Verify that all necessary data related to the due date rules is correctly entered in the system. This includes checking for any missing approvals or related entries.
  Review Configuration: Go through the configuration settings for the due date rules in the SAP system. Ensure that all parameters are set correctly and that the rules are properly defined.
  User Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access the required data. This may involve checking roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the due date rules and how they are supposed to function.
  System Updates: If you suspect a bug, check for any available updates or patches for your SAP system that may address this issue.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific version and configuration of your system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRMD_ORDER for CRM order management or CJ20N for project management in PS.
  SAP Notes: Search for SAP Notes related to the error message CRMS4_PS_GROSS120 in the SAP Support Portal. These notes may contain specific fixes or workarounds.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.