How To Fix CRMS4_PS_GROSS121 - No value found for reference date (due date rule &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 121

• Message text: No value found for reference date (due date rule &1)

What causes this issue?

No value related to the reference date was returned by the due date
rule.
Possible reasons include the following:
A gross payment document witih no items was created (due to missing
entitlements in your social service plan).
The due date rule modifier "EED" was used. This modifier returns the
earliest due date, by analyzing the current gross payment items. If
there are none, no date is derived.

System Response

Gross payment determination is stopped.

How to fix this error?

Check the relevant Customizing settings and the social service plan
data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS121 - No value found for reference date (due date rule &1) ?

  The SAP error message CRMS4_PS_GROSS121 indicates that there is no value found for the reference date related to a due date rule in the context of SAP CRM (Customer Relationship Management) or SAP PS (Project System). This error typically arises when the system is unable to determine a valid reference date for calculating due dates based on the specified rules.
  Cause:
  
  Missing Configuration: The due date rule may not be properly configured in the system, leading to the absence of a reference date.
  Data Inconsistency: There may be inconsistencies or missing data in the relevant master data or transaction data that the system relies on to determine the reference date.
  Incorrect Parameters: The parameters or settings used to define the due date rule may be incorrect or incomplete.
  Custom Logic: If there are custom enhancements or logic implemented, they may not be functioning as expected, leading to this error.
  
  Solution:
  
  
  Check Due Date Rule Configuration:
  
  Navigate to the configuration settings for due date rules in SAP.
  Ensure that the due date rule specified (indicated by &1 in the error message) is correctly defined and active.
  
  
  
  Verify Reference Date Settings:
  
  Check the settings related to reference dates in the relevant customizing transactions (e.g., SPRO).
  Ensure that the necessary reference dates are defined and that they correspond to the due date rule being used.
  
  
  
  Review Master Data:
  
  Inspect the master data related to the business object (e.g., customer, project) to ensure that all required fields are populated.
  Look for any missing or incorrect entries that could affect the calculation of the reference date.
  
  
  
  Check Transaction Data:
  
  Review the specific transaction or document that triggered the error to identify any missing information.
  Ensure that all relevant fields are filled out correctly.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the reference date is being determined and why it is failing.
  Look for any custom code or enhancements that might be interfering with the standard logic.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or known issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error details and any relevant configuration or transaction data.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration), SE80 (for development), or SE37 (for function modules) to investigate further.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.