How To Fix CRMS4_PS_GROSS116 - GPI representing predecessor SXP item &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 116

• Message text: GPI representing predecessor SXP item &2 not found

What causes this issue?

During deduction processing in gross payment item determination, the
gross payment item representing the prececessor SXP item is searched
for. This gross payment item was not found.

System Response

Execution is stopped.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Investigate the data inconsistency.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS116 - GPI representing predecessor SXP item &2 not found ?

  The SAP error message CRMS4_PS_GROSS116 indicates that there is an issue with a predecessor item in the context of a project or service order. Specifically, the message states that the predecessor SXP (Service Execution Process) item referenced by the system cannot be found. This can occur in various scenarios, such as when trying to create or modify a project or service order that relies on a predecessor item that does not exist or has been deleted.
  Causes:
  
  Missing Predecessor Item: The predecessor item referenced in the system does not exist in the database. This could be due to deletion or incorrect entry.
  Incorrect Configuration: The configuration settings for the project or service order may not be set up correctly, leading to references to non-existent items.
  Data Inconsistency: There may be inconsistencies in the data, such as missing links between items or incorrect status settings.
  Authorization Issues: The user may not have the necessary authorizations to view or access the predecessor item.
  
  Solutions:
  
  Verify Predecessor Item: Check if the predecessor item (SXP item &2) exists in the system. You can do this by searching for the item in the relevant transaction or table.
  Correct the Reference: If the predecessor item does not exist, you may need to create it or update the reference in the project or service order to point to a valid item.
  Check Configuration: Review the configuration settings related to the project or service order to ensure that they are set up correctly and that all necessary items are linked properly.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the project or service order data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the predecessor item. If not, work with your SAP security team to grant the required permissions.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CJ20N (Project Builder) or CRMD_ORDER (CRM Order Management) to investigate the project or service order details.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for guidance on managing project and service orders, as well as handling predecessor relationships.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.