How To Fix CRMS4_PS_GROSS112 - Error during match of GED items for EFP &2 to &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 112

• Message text: Error during match of GED items for EFP &2 to &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS112 - Error during match of GED items for EFP &2 to &3 ?

  The SAP error message CRMS4_PS_GROSS112 typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the integration of CRM and ERP systems, such as during the processing of sales orders or service orders. This error indicates that there is an issue with matching GED (Generic Event Data) items for the specified EFP (Event Flow Process) items.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistency: There may be inconsistencies in the data between the CRM and ERP systems, such as missing or incorrect entries in the GED items.
  Configuration Issues: Incorrect configuration settings in the CRM or ERP system can lead to mismatches in the expected data structure.
  Integration Problems: Issues with the middleware or integration layer (like SAP PI/PO) that connects CRM and ERP can cause data transfer problems.
  Missing Master Data: Required master data (like customer, product, or service master) may be missing or not properly synchronized between systems.
  
  Solution:
  To resolve the CRMS4_PS_GROSS112 error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Verify that the GED items for the specified EFP are correctly populated in both the CRM and ERP systems.
  Look for any discrepancies in the data that might prevent matching.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for the integration between CRM and ERP are correct.
  Check the settings related to GED processing and event flow.
  
  
  
  Examine Middleware Logs:
  
  If you are using middleware (like SAP PI/PO), check the logs for any errors or warnings that might indicate issues with data transfer.
  Look for any failed messages or processing errors that could be related to the GED items.
  
  
  
  Synchronize Master Data:
  
  Ensure that all necessary master data is available and synchronized between the CRM and ERP systems.
  Use transaction codes like BD87 to reprocess any failed IDocs or messages.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for order management.
  Integration Scenarios: Understand the integration scenarios between CRM and ERP, especially how GED items are processed.
  Documentation: Review SAP documentation related to CRM and GED processing for additional insights and best practices.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRMS4_PS_GROSS112 error.