How To Fix CRMS4_PS_GROSS023 - Error during GED status update

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 023

• Message text: Error during GED status update

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS023 - Error during GED status update ?

  The SAP error message CRMS4_PS_GROSS023 typically indicates that there is an issue during the update of the GED (Generic Event Data) status in the SAP CRM system. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Authorization Issues: The user may not have the necessary authorizations to perform the GED status update.
  System Configuration: There could be configuration issues in the SAP system that prevent the GED status from being updated correctly.
  Technical Errors: There may be underlying technical issues, such as problems with the database or application server.
  Custom Code: If there are custom developments or enhancements in the system, they might be causing conflicts during the GED status update.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Review the data being processed for any inconsistencies or missing information.
  Use transaction codes like SE11 to check the relevant database tables for integrity.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations. You can check this using transaction SU53 to analyze authorization failures.
  
  
  
  System Configuration:
  
  Verify the configuration settings related to GED and CRM. This may involve checking customizing settings in transaction SPRO.
  
  
  
  Analyze Logs:
  
  Check the application logs for more detailed error messages. You can use transaction SLG1 to view application logs related to the error.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can set breakpoints in the relevant function modules or methods to trace the execution and identify where the error occurs.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message details and any logs you have collected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SU53 (Authorization Check), SLG1 (Application Log), and SPRO (Customizing).
  Documentation: Review SAP documentation related to CRM and GED for any specific guidelines or best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the CRMS4_PS_GROSS023 error and implement a suitable solution.