How To Fix CRMS4_PS_GROSS022 - GED &1 has parallel items for entitlement frequency period &2 - &3


CRMS4_PS_GROSS022 - Overview

  • Message type: E = Error

  • Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

  • Message number: 022

  • Message text: GED &1 has parallel items for entitlement frequency period &2 - &3

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CRMS4_PS_GROSS022 - Details

  • The SAP error message CRMS4_PS_GROSS022 indicates that there are parallel items for an entitlement frequency period in the context of SAP CRM (Customer Relationship Management) and specifically relates to the management of service entitlements. This error typically arises when there are overlapping or conflicting entitlement records for a specific period, which can lead to inconsistencies in the system.
    
    Cause: Overlapping Entitlements: The error occurs when there are multiple entitlement records that overlap in their validity periods for the same service or product. Incorrect Configuration: There may be issues with how entitlements are configured in the system, leading to conflicts. Data Entry Errors: Manual entry errors or incorrect data uploads can result in duplicate or overlapping records.
    Solution: Review Entitlement Records: Check the entitlement records for the specified frequency period. Look for any overlapping records that may be causing the conflict. Adjust Validity Periods: If you find overlapping entitlements, you may need to adjust the validity periods of

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