How To Fix CRMS4_PS_CUST029 - Enter a due date rule for net calculation execution for payment family &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PS_CUST - Messages regarding Customizing

  • Message number: 029

  • Message text: Enter a due date rule for net calculation execution for payment family &1

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_CUST029 - Enter a due date rule for net calculation execution for payment family &1 ?

    The SAP error message CRMS4_PS_CUST029 indicates that there is a missing configuration related to the due date rule for net calculation execution for a specific payment family in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is trying to process a payment or financial transaction, but it cannot find the necessary rules to determine the due date for the payment.

    Cause:

    1. Missing Configuration: The due date rule for the specified payment family is not defined in the system.
    2. Incorrect Payment Family: The payment family referenced in the error message may not be correctly set up or may not exist in the configuration.
    3. Custom Development: If there are custom developments or enhancements in the system, they may not be correctly handling the due date rules.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Configuration:

      • Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for payment family configuration.
      • Ensure that a due date rule is defined for the payment family indicated by &1 in the error message.
      • If it is missing, create a new due date rule or assign an existing one to the payment family.
    2. Define Due Date Rules:

      • In the IMG, look for the path related to payment processing or financial transaction settings.
      • Define the due date rules according to your business requirements. This may involve specifying how the due date is calculated based on various parameters.
    3. Check Payment Family Settings:

      • Verify that the payment family is correctly set up in the system. Ensure that all necessary attributes and configurations are in place.
    4. Testing:

      • After making the necessary changes, test the payment processing to ensure that the error no longer occurs.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for detailed instructions on configuring due date rules and payment families.
    6. Contact SAP Support:

      • If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO (to access the IMG) or SE11 (to check table definitions) to investigate the configuration.
    • Tables: Relevant tables may include those that store payment family configurations and due date rules. You can check tables like TCRMS4_PF for payment family settings.
    • Documentation: SAP Help Portal and community forums can provide additional insights and examples related to configuring payment families and due date rules.

    By following these steps, you should be able to resolve the CRMS4_PS_CUST029 error and ensure that your payment processing works smoothly.

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