How To Fix CRMS4_PS_CONTR048 - Could not clear (flush) buffer framework (internal error)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PS_CONTR - Messages for application controller

  • Message number: 048

  • Message text: Could not clear (flush) buffer framework (internal error)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_CONTR048 - Could not clear (flush) buffer framework (internal error) ?

    The SAP error message CRMS4_PS_CONTR048 indicates that there is an issue with clearing (flushing) the buffer framework in the SAP system, which is often related to the CRM (Customer Relationship Management) module. This error can arise due to various reasons, including inconsistencies in the data, issues with the buffer itself, or problems with the underlying database.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data that the buffer is trying to process.
    2. Buffer Issues: The buffer framework may be corrupted or not functioning correctly.
    3. Database Locking: There could be locks on the database that prevent the buffer from being cleared.
    4. Configuration Issues: Incorrect configuration settings in the CRM or related modules.
    5. System Performance: High load on the system or performance issues that prevent the buffer from being flushed.

    Solutions:

    1. Check for Data Inconsistencies:

      • Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies.
      • Run consistency checks or reports to identify any issues.
    2. Clear Buffer Manually:

      • You can try to manually clear the buffer using transaction SM12 to check for and delete any locks that may be causing the issue.
      • Use transaction SM21 to check the system log for any related errors.
    3. Reconfigure Buffer Settings:

      • Review the configuration settings for the buffer framework in the CRM system.
      • Ensure that all necessary parameters are set correctly.
    4. Check System Performance:

      • Monitor system performance using transaction ST03N or ST04 to identify any bottlenecks.
      • If the system is under heavy load, consider optimizing performance or scheduling the buffer flush during off-peak hours.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
      • Apply any recommended patches or updates that may resolve the issue.
    6. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and ST22 (for dumps).
    • SAP Notes: Regularly check for updates and notes related to CRM and buffer management.
    • System Monitoring: Implement regular monitoring of system performance and logs to catch issues early.

    By following these steps, you should be able to diagnose and resolve the error CRMS4_PS_CONTR048 effectively.

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