How To Fix CRMS4_PS_CONTR011 - Error while trying to save buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 011

• Message text: Error while trying to save buffer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CONTR011 - Error while trying to save buffer ?

  The SAP error message CRMS4_PS_CONTR011 typically indicates that there is an issue with saving data in the buffer related to the CRM (Customer Relationship Management) system, particularly in the context of project systems (PS). This error can arise due to various reasons, including data inconsistencies, issues with the database, or problems with the configuration.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing mandatory fields or incorrect data formats.
  Database Locking: The database might be locked due to another transaction, preventing the current transaction from saving changes.
  Buffer Overflow: The buffer may be full or unable to accommodate the new data being saved.
  Authorization Issues: The user may not have the necessary authorizations to perform the save operation.
  Configuration Issues: There may be configuration problems in the CRM or PS module that are causing the error.
  
  Solutions:
  
  Check Data Validity: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Release Locks: If the database is locked, check for any ongoing transactions that may be holding the lock and resolve them. You can use transaction codes like SM12 to check for locks.
  Clear Buffer: If the buffer is full, consider clearing it or optimizing the data being processed to reduce the load.
  Review Authorizations: Verify that the user has the necessary permissions to perform the save operation. You can check this in transaction SU53 or by consulting with your security team.
  Check Configuration: Review the configuration settings in the CRM and PS modules to ensure they are set up correctly. This may involve checking customizing settings or consulting with a functional consultant.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and ST22 (Dump Analysis) to diagnose the issue further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the CRMS4_PS_CONTR011 error and implement an appropriate solution.