How To Fix CRMS4_PS_CONTR010 - Error while retrieving SXP &1 from buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 010

• Message text: Error while retrieving SXP &1 from buffer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CONTR010 - Error while retrieving SXP &1 from buffer ?

  The SAP error message CRMS4_PS_CONTR010 typically indicates an issue with retrieving data from the buffer related to the SAP CRM (Customer Relationship Management) system, specifically in the context of the SXP (Service Experience Platform) or similar components. This error can occur due to various reasons, including data inconsistencies, buffer issues, or configuration problems.
  Causes:
  
  Buffer Issues: The data might not be correctly loaded into the buffer, leading to retrieval errors.
  Data Inconsistencies: There may be inconsistencies in the data stored in the database or buffer.
  Configuration Problems: Incorrect configuration settings in the CRM system or related components can lead to this error.
  System Performance: High load on the system or performance issues can also cause retrieval problems.
  Authorization Issues: Lack of proper authorizations for accessing certain data can lead to this error.
  
  Solutions:
  
  Check Buffer Status: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify any issues with the buffer.
  Clear Buffer: If the buffer is corrupted, you may need to clear it. This can often be done through transaction SM37 to check for background jobs that may be causing issues.
  Data Consistency Check: Run consistency checks on the relevant data. You can use transaction SE11 to check the database tables for inconsistencies.
  Review Configuration: Ensure that all relevant configurations in the CRM system are correct. This may involve checking customizing settings in transaction SPRO.
  Check Authorizations: Verify that the user has the necessary authorizations to access the data being retrieved.
  System Performance: Monitor system performance and consider optimizing database performance or increasing system resources if necessary.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE11 (Data Dictionary), and SE37 (Function Module).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review SAP documentation related to CRM and SXP for any specific guidelines or troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the CRMS4_PS_CONTR010 error effectively.