How To Fix CRMS4_PS_CONTR009 - No SXP data provided

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 009

• Message text: No SXP data provided

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CONTR009 - No SXP data provided ?

  The SAP error message CRMS4_PS_CONTR009 with the description "No SXP data provided" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the integration of SAP CRM with SAP S/4HANA or other systems that utilize SXP (Service Exchange Protocol) data.
  Cause:
  
  
  Missing SXP Data: The error indicates that the system expected to find SXP data for a particular transaction or process, but it was not provided. This could be due to:
  
  Incorrect configuration in the integration settings.
  Missing or incomplete data in the relevant fields.
  Issues with the data transfer between systems.
  
  
  
  Data Mapping Issues: There may be a problem with how data is mapped between the systems, leading to the absence of expected SXP data.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or retrieve the SXP data.
  
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for the integration between SAP CRM and the other system (e.g., SAP S/4HANA). Ensure that all necessary settings for SXP data exchange are correctly configured.
  
  
  Data Validation: Verify that the required data is being sent from the source system. Check if the relevant fields are populated correctly and that there are no missing entries.
  
  
  Review Data Mapping: Ensure that the data mapping between the systems is correctly set up. This includes checking the field mappings and ensuring that the data types are compatible.
  
  
  Authorization Check: Confirm that the user has the necessary authorizations to access the SXP data. If not, appropriate roles and permissions should be assigned.
  
  
  Debugging: If the issue persists, consider using debugging tools to trace the data flow and identify where the SXP data is being lost or not generated.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP CRM and S/4HANA you are using. There may be specific patches or updates that address this issue.
  
  
  Contact SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including transaction codes, configuration settings, and any relevant logs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on integration issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the official SAP documentation for both CRM and S/4HANA regarding SXP data handling and integration processes.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.