How To Fix CRMS4_PS_CONTR004 - Error during net calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 004

• Message text: Error during net calculation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CONTR004 - Error during net calculation ?

  The SAP error message CRMS4_PS_CONTR004 typically indicates that there is an issue during the net calculation process in the SAP CRM (Customer Relationship Management) system, particularly related to pricing or conditions in a sales document or service order.
  Causes:
  
  Missing or Incorrect Condition Records: The pricing procedure may not have the necessary condition records set up, or the records may be incorrect.
  Inconsistent Data: There may be inconsistencies in the data related to the pricing, such as missing master data (e.g., customer master, material master).
  Configuration Issues: The pricing procedure may not be correctly configured in the system, leading to errors during the calculation.
  Custom Code Issues: If there are custom enhancements or modifications in the pricing logic, they may be causing the error.
  Currency Issues: Problems with currency conversion or exchange rates can also lead to errors in net calculation.
  
  Solutions:
  
  Check Condition Records: Verify that all necessary condition records are maintained in the system. Use transaction codes like VK11 to check and maintain condition records.
  Review Pricing Procedure: Ensure that the pricing procedure assigned to the sales document is correctly configured. Check the configuration in the SPRO transaction under Sales and Distribution > Basic Functions > Pricing > Pricing Control.
  Data Consistency Check: Ensure that all relevant master data (customer, material, etc.) is complete and consistent. Use transaction codes like XD03 for customer master and MM03 for material master to check the data.
  Debugging: If the issue persists, consider debugging the pricing logic to identify where the error occurs. This may require technical expertise.
  Check Custom Code: If there are any custom enhancements related to pricing, review the code to ensure it is functioning as expected.
  Currency Settings: Verify the currency settings and exchange rates in the system. Ensure that the currency conversion is set up correctly.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 for condition records, and SPRO for configuration.
  Documentation: Review SAP documentation related to pricing procedures and net calculation for a deeper understanding of how these processes work.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.