How To Fix CRMS4_PS_BUFFER073 - Invalid parameters calling a method; ItemID is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 073

• Message text: Invalid parameters calling a method; ItemID is missing

What causes this issue?

An internal programm error has occured.
Method &V2& of the buffer class &V1& has been called with insufficient
parameters. Table &V3& contains an entry with missing <LS>ItemID</>.

System Response

The system cancels the process.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check if the problem has been caused by a customer-specific adjustment.
If this is not the case, contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER073 - Invalid parameters calling a method; ItemID is missing ?

  The SAP error message CRMS4_PS_BUFFER073 indicates that there is an issue with the parameters being passed to a method in the SAP CRM system, specifically that the ItemID is missing. This error typically occurs in the context of CRM service processes or when dealing with service orders, service requests, or similar objects.
  Cause:
  
  
  Missing ItemID: The most direct cause of this error is that the system is trying to call a method that requires an ItemID, but it is not provided. This could happen due to:
  
  A programming error in a custom implementation or enhancement.
  A missing or incorrectly configured item in the service order or request.
  Data inconsistencies or corruption in the database.
  
  
  
  Incorrect Method Call: The method being called may not be appropriate for the context in which it is being executed, leading to missing parameters.
  
  
  Configuration Issues: There may be issues with the configuration of the CRM system that affect how items are processed.
  
  
  Solution:
  
  
  Check the Code: If this error is occurring in a custom development or enhancement, review the code to ensure that the ItemID is being correctly passed to the method. Ensure that all required parameters are being provided.
  
  
  Validate Data: Check the service order or request data to ensure that all necessary items are correctly defined and that the ItemID is present. You can do this by:
  
  Navigating to the relevant transaction in SAP and checking the details of the service order or request.
  Ensuring that the ItemID is populated in the relevant fields.
  
  
  
  Debugging: If you have access to debugging tools, you can set breakpoints in the code where the method is called to inspect the parameters being passed and identify why the ItemID is missing.
  
  
  Check Configuration: Review the configuration settings in the CRM system to ensure that they are set up correctly for handling service orders and requests.
  
  
  SAP Notes: Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation and may have provided a fix or workaround for this issue.
  
  
  Consult with SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that pertain to service order management.
  Debugging Tools: Use transaction SE80 or SE37 to analyze the function modules or methods involved in the error.
  Documentation: Review SAP documentation related to CRM service processes for additional context on how ItemIDs are managed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.