How To Fix CRMS4_PS_BUFFER072 - Invalid parameters calling a method; VersionID is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 072

• Message text: Invalid parameters calling a method; VersionID is missing

What causes this issue?

An internal programm error has occured.
Method &V2& of the buffer class &V1& has been called with insufficient
parameters. Table &V3& contains an entry with missing <LS>VersionID</>.

System Response

The system cancels the process.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check if the problem has been caused by a customer-specific adjustment.
If this is not the case, contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER072 - Invalid parameters calling a method; VersionID is missing ?

  The SAP error message CRMS4_PS_BUFFER072 indicates that there is an issue with the parameters being passed to a method in the SAP system, specifically that the VersionID is missing. This error typically occurs in the context of SAP CRM (Customer Relationship Management) and can be related to various processes, such as service order management or project management.
  Cause:
  
  Missing VersionID: The most direct cause of this error is that the system is trying to call a method that requires a VersionID parameter, but this parameter is not being provided.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the proper retrieval or assignment of the VersionID.
  Data Inconsistencies: There could be inconsistencies in the data being processed, such as missing or incomplete records that are expected to have a VersionID.
  Custom Code: If there are custom developments or enhancements in the system, they may not be handling the VersionID correctly.
  
  Solution:
  
  Check Method Call: Review the code or configuration that is calling the method to ensure that the VersionID is being passed correctly. If you are using custom code, ensure that it adheres to the expected parameters.
  Data Validation: Validate the data being processed to ensure that all required fields, including VersionID, are populated correctly. This may involve checking the relevant database tables or transaction data.
  Configuration Review: Check the configuration settings in the CRM system to ensure that they are set up correctly to handle VersionIDs. This may involve reviewing settings related to service orders, projects, or other relevant areas.
  Debugging: If you have access to debugging tools, you can set breakpoints in the code to trace the execution and see where the VersionID is expected but not provided.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  Consult Documentation: Review the official SAP documentation for the specific module you are working with to understand the requirements for the method being called.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on the specific context of your system.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  Testing Environment: If possible, replicate the issue in a testing environment to avoid impacting production data while troubleshooting.
  
  By following these steps, you should be able to identify the root cause of the CRMS4_PS_BUFFER072 error and implement a solution to resolve it.