How To Fix CRMS4_PS_BILL039 - For NCD (ID &1, BP &2) the object handle can not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BILL - PS Social Services - Billing

• Message number: 039

• Message text: For NCD (ID &1, BP &2) the object handle can not be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BILL039 - For NCD (ID &1, BP &2) the object handle can not be determined ?

  The SAP error message CRMS4_PS_BILL039 typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with billing or the processing of a business partner (BP) in relation to a specific object (like a contract or service order). The error message indicates that the system is unable to determine the object handle for a given ID and business partner.
  Cause:
  
  Missing or Incomplete Data: The object (e.g., contract, service order) associated with the ID and business partner may not exist or may not be fully defined in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the business partner or the object, such as missing relationships or incorrect status.
  Authorization Issues: The user may not have the necessary authorizations to access the object or business partner.
  System Configuration: There may be configuration issues in the CRM system that prevent the proper linking of objects and business partners.
  
  Solution:
  
  Check Object Existence: Verify that the object associated with the ID exists in the system. You can do this by searching for the object in the relevant transaction (e.g., using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H).
  Review Business Partner Data: Ensure that the business partner (BP) is correctly set up and that all necessary data is complete. Check for any missing relationships or attributes.
  Data Consistency Check: Run consistency checks on the data to identify any discrepancies. This can often be done through standard SAP reports or transaction codes.
  Authorization Check: Ensure that the user has the necessary authorizations to access the object and business partner. This may involve checking roles and permissions in the user profile.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  Debugging: If the issue persists, consider debugging the process to identify where the object handle is failing to be determined. This may require technical expertise.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that pertain to CRM order management and billing.
  SAP Documentation: Review SAP documentation related to CRM billing processes and object management for additional insights.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem continues after trying the above solutions, it may be necessary to involve your SAP support team or consult with an SAP expert for further assistance.