How To Fix CRMS4_PS_BILL040 - NCD data (&1) received from database (&2 headers)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PS_BILL - PS Social Services - Billing

  • Message number: 040

  • Message text: NCD data (&1) received from database (&2 headers)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_BILL040 - NCD data (&1) received from database (&2 headers) ?

    The SAP error message CRMS4_PS_BILL040 typically indicates an issue related to the billing process in the SAP Customer Relationship Management (CRM) system, specifically when dealing with the data received from the database. The message suggests that there is a problem with the NCD (Non-Conformance Data) that is being processed.

    Cause:

    1. Data Integrity Issues: The error may arise due to inconsistencies or corruption in the data being fetched from the database.
    2. Configuration Problems: Incorrect configuration settings in the billing or CRM module can lead to this error.
    3. Database Connectivity Issues: Problems with the connection to the database or issues with the database itself can cause this error.
    4. Missing or Incomplete Data: If the required data for processing the billing is missing or incomplete, it can trigger this error.

    Solution:

    1. Check Data Integrity: Verify the integrity of the data in the database. Look for any inconsistencies or corruption in the NCD data.
    2. Review Configuration Settings: Ensure that the configuration settings for the billing process in the CRM system are correct. This includes checking the settings for NCD processing.
    3. Database Connectivity: Check the connection to the database. Ensure that the database is up and running and that there are no connectivity issues.
    4. Data Completeness: Ensure that all required data for the billing process is present and complete. This may involve checking related tables and records in the database.
    5. SAP Notes: Check for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates and fixes for known issues.
    6. Debugging: If the issue persists, consider enabling debugging to trace the exact point of failure in the code. This can provide more insight into what is causing the error.

    Related Information:

    • SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.
    • Documentation: Review the SAP documentation related to billing processes in CRM for any additional insights or troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide solutions or workarounds.

    By following these steps, you should be able to identify the root cause of the CRMS4_PS_BILL040 error and implement an appropriate solution.

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