How To Fix CRMS4_PS_BILL037 - Execution with latest due date &4 (start=&1, unit=&2, factor=&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BILL - PS Social Services - Billing

• Message number: 037

• Message text: Execution with latest due date &4 (start=&1, unit=&2, factor=&3)

What causes this issue?

The system tried to determine the latest due date by adding the product
unit (&v2&) multiplied by the factor (&v3&) to the start date (&v1&).

System Response

The system continues execution with latest due date &V4&.
Note:
The latest due date is used to select net calculation documents (NCDs)
for which a billing document must be created.
To select NCDs for which a reversal document (for a billing document)
must be created, the latest due date is not used. Instead, each revised
NCD is considered.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BILL037 - Execution with latest due date &4 (start=&1, unit=&2, factor=&3) ?

  The SAP error message CRMS4_PS_BILL037 typically relates to issues in the billing process within the SAP Customer Relationship Management (CRM) system, particularly when dealing with service orders or project billing. The message indicates that there is a problem with the execution of a billing operation that involves a "latest due date" parameter.
  Cause:
  The error message can be triggered by several factors, including:
  
  Incorrect Date Parameters: The latest due date specified may not align with the expected billing cycle or may be outside the permissible range.
  Configuration Issues: There may be configuration settings in the billing process that are not set up correctly, leading to conflicts in date calculations.
  Data Inconsistencies: There could be inconsistencies in the data related to the service order or project, such as missing or incorrect entries in the billing plan.
  Billing Document Status: The status of the billing document may not allow for the execution of the billing process, such as being in a locked state or not being fully completed.
  
  Solution:
  To resolve the CRMS4_PS_BILL037 error, you can take the following steps:
  
  Check Date Parameters: Review the parameters being passed for the billing execution, particularly the start date, unit, and factor. Ensure they are valid and within the expected range.
  Review Configuration: Check the configuration settings for billing in the SAP system. Ensure that the billing plans and related settings are correctly configured.
  Data Validation: Validate the data associated with the service order or project. Look for any missing or incorrect entries that could affect the billing process.
  Billing Document Status: Check the status of the billing document. If it is locked or incomplete, take the necessary steps to unlock or complete it.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional insights or updates that may address the issue.
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure and the values being processed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or SAPFiori apps that may help in managing service orders and billing.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP CRM billing processes.