How To Fix CRMS4_PS_BILL035 - For NCD (ID &1, BP &2) a reversal doc. is not created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BILL - PS Social Services - Billing

• Message number: 035

• Message text: For NCD (ID &1, BP &2) a reversal doc. is not created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BILL035 - For NCD (ID &1, BP &2) a reversal doc. is not created ?

  The SAP error message CRMS4_PS_BILL035 typically indicates that a reversal document could not be created for a specific Non-Contractual Document (NCD) identified by its ID and Business Partner (BP). This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Document Status: The original document may be in a status that does not allow for reversal. For example, if the document is already reversed or in a closed state, the system may prevent further actions.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the reversal from being processed correctly.
  
  
  Missing Data: Required data for creating the reversal document may be missing or incomplete. This could include missing reference information or required fields that are not filled out.
  
  
  Authorization Issues: The user attempting to create the reversal may not have the necessary authorizations to perform this action.
  
  
  System Errors: There could be underlying system errors or bugs that are preventing the reversal from being processed.
  
  
  Solutions:
  
  
  Check Document Status: Verify the status of the original document. If it is in a state that does not allow reversal, you may need to change its status or take appropriate actions based on your business process.
  
  
  Review Configuration: Consult with your SAP configuration team to ensure that the settings related to document reversal are correctly configured.
  
  
  Complete Required Data: Ensure that all necessary data for the reversal document is present and correctly filled out. Check for any missing fields or references.
  
  
  Verify Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to create reversal documents.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.
  
  
  Debugging: If you have access to technical resources, consider debugging the process to identify where the failure occurs.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or VF01 for billing documents, as they may help in troubleshooting.
  Documentation: Review SAP documentation related to billing and document management for additional insights into how reversals are handled.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users.
  
  By following these steps, you should be able to identify the cause of the CRMS4_PS_BILL035 error and implement a suitable solution.