Message type: E = Error
Message class: CRMS4_PS_ACC_ADAPTER -
Message number: 013
Message text: Item category &1 does not exist
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CRMS4_PS_ACC_ADAPTER013
- Item category &1 does not exist ?The SAP error message CRMS4_PS_ACC_ADAPTER013 indicates that the item category specified in the transaction does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to process a sales order, service order, or any related document that requires a valid item category.
Cause: Incorrect Item Category: The item category specified in the document does not exist in the system. This could be due to a typo or an incorrect configuration. Missing Configuration: The item category may not have been defined in the system, or it may have been deleted or deactivated. Custom Development: If there are custom developments or enhancements, they might be referencing an item category that is not properly configured or does not exist.
Solution: Check Item Category Configuration: Go to the configuration settings in SAP (Transaction SPRO). Navigate to the relevant area for item category configuration (e.g., Sales and Distribution or CRM). Verify that the item
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