How To Fix CRMS4_PS_ACC_ADAPTER012 - No payment family specified for SDP &1 in item &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_ACC_ADAPTER -

• Message number: 012

• Message text: No payment family specified for SDP &1 in item &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_ACC_ADAPTER012 - No payment family specified for SDP &1 in item &2 ?

  The SAP error message CRMS4_PS_ACC_ADAPTER012 indicates that there is no payment family specified for a specific Service Delivery Point (SDP) in the context of a particular item. This error typically arises in the SAP Customer Relationship Management (CRM) or SAP Convergent Charging (CC) environments when dealing with billing or payment processing.
  Cause:
  
  Missing Configuration: The payment family for the specified SDP has not been configured in the system. This could be due to incomplete setup during the initial configuration of the payment processing module.
  Data Inconsistency: There may be inconsistencies in the master data related to the SDP or the item, leading to the system being unable to find the appropriate payment family.
  Incorrect Item or SDP: The item or SDP referenced in the error may not be valid or may not have been set up correctly in the system.
  
  Solution:
  
  
  Check Payment Family Configuration:
  
  Navigate to the configuration settings for payment families in your SAP system.
  Ensure that the payment family is defined for the specific SDP mentioned in the error message.
  If it is missing, create or assign the appropriate payment family to the SDP.
  
  
  
  Review Master Data:
  
  Verify the master data for the SDP and the item in question.
  Ensure that all necessary fields are filled out correctly and that there are no discrepancies.
  
  
  
  Validate Item and SDP:
  
  Check if the item and SDP referenced in the error message are valid and active in the system.
  If they are not valid, you may need to correct or update them.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring payment families and handling related errors.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary, or SE16 for data browsing to check the relevant tables.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the error message CRMS4_PS_ACC_ADAPTER012 and ensure that the payment family is correctly specified for the relevant SDP and item.