How To Fix CRMS4_NAVIGATION003 - Customizing is not maintained for navigation to Fiori

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_NAVIGATION - Message Class for Cross UI Navigation

• Message number: 003

• Message text: Customizing is not maintained for navigation to Fiori

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_NAVIGATION003 - Customizing is not maintained for navigation to Fiori ?

  The SAP error message CRMS4_NAVIGATION003 indicates that the necessary customizing settings for navigation to Fiori applications are not maintained in the SAP system. This error typically arises when trying to access Fiori apps that require specific configurations in the backend system.
  Cause:
  
  Missing Customizing Settings: The error usually occurs when the customizing settings for the Fiori launchpad or the specific Fiori app are not properly configured in the SAP system.
  Inconsistent or Incomplete Configuration: If the necessary roles, authorizations, or technical settings are not set up correctly, it can lead to this error.
  Backend System Issues: There may be issues with the backend system that prevent the Fiori app from being accessed correctly.
  
  Solution:
  To resolve the CRMS4_NAVIGATION003 error, follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Fiori Launchpad Designer and ensure that the necessary tiles and target mappings are correctly defined.
  Verify that the Fiori app is correctly assigned to the relevant business catalog and business group.
  
  
  
  Maintain Navigation Settings:
  
  Use transaction code SPRO to access the SAP Reference IMG.
  Navigate to the relevant customizing path for Fiori apps, typically under SAP Fiori > Fiori Launchpad > Configure Launchpad.
  Ensure that the navigation settings for the specific Fiori app are maintained.
  
  
  
  Check Roles and Authorizations:
  
  Ensure that the user has the necessary roles assigned that include access to the Fiori app.
  Use transaction code PFCG to check the roles and ensure that the Fiori app is included in the role.
  
  
  
  Check Backend Services:
  
  Ensure that the OData services required by the Fiori app are activated in the backend system. You can check this using transaction /IWFND/MAINT_SERVICE.
  If the service is not active, you can add it and activate it.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages that might provide more context about the issue. Use transaction SLG1 to view application logs.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for the specific Fiori app you are trying to access. It may provide additional configuration steps or prerequisites.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on configuring Fiori apps.
  Fiori App Library: Use the SAP Fiori App Library to find detailed information about the specific Fiori app, including prerequisites and configuration steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the CRMS4_NAVIGATION003 error and successfully navigate to the desired Fiori application.