How To Fix CRMS4_NAVIGATION001 - Object type is missing in Customizing for defining navigation parameter


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_NAVIGATION - Message Class for Cross UI Navigation

  • Message number: 001

  • Message text: Object type is missing in Customizing for defining navigation parameter

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_NAVIGATION001 - Object type is missing in Customizing for defining navigation parameter ?

    The SAP error message CRMS4_NAVIGATION001 indicates that there is a missing object type in the Customizing settings for defining navigation parameters in the SAP CRM system. This error typically arises when the system is unable to find the necessary configuration for a specific object type that is required for navigation purposes.

    Cause:

    1. Missing Customizing Entries: The object type that is being referenced in the navigation parameters is not defined in the Customizing settings.
    2. Incorrect Configuration: There may be an incorrect or incomplete configuration in the navigation settings.
    3. Transport Issues: If the configuration was transported from another system, it might not have been transported correctly, leading to missing entries.
    4. Version Compatibility: The error may also occur if there are compatibility issues between different versions of SAP or if certain components are not updated.

    Solution:

    1. Check Customizing Settings:

      • Go to the Customizing transaction (SPRO).
      • Navigate to the relevant area for CRM navigation parameters.
      • Ensure that the object type in question is defined correctly.
    2. Define Missing Object Types:

      • If the object type is indeed missing, you will need to create it in the Customizing settings.
      • This can typically be done under the path: Customer Relationship Management -> Basic Functions -> Navigation -> Define Navigation Parameters.
    3. Review Transport Requests:

      • If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and transported correctly.
    4. Check for Notes and Patches:

      • Look for any SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
    5. Consult Documentation:

      • Review the SAP documentation for the specific version you are using to ensure that all necessary configurations are in place.
    6. Testing:

      • After making changes, test the navigation functionality to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO, SE80, or SE11 to access the necessary configuration and development tools.
    • SAP Notes: Search the SAP Support Portal for notes related to CRMS4_NAVIGATION001 for any specific guidance or patches.
    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    If the problem persists after following these steps, it may be beneficial to consult with an SAP Basis or CRM consultant who can provide more in-depth analysis and support.

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