How To Fix CRMS4_IU_CM_PROCESS120 - The point of delivery is already occupied for the selected date.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

• Message number: 120

• Message text: The point of delivery is already occupied for the selected date.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS120 - The point of delivery is already occupied for the selected date. ?

  The SAP error message CRMS4_IU_CM_PROCESS120 indicates that the point of delivery (POD) is already occupied for the selected date. This typically occurs in scenarios where scheduling or resource allocation is involved, such as in service management or project management modules.
  Cause:
  
  Double Booking: The point of delivery is already booked for another activity or service on the specified date and time.
  Incorrect Date/Time Selection: The user may have selected a date or time that overlaps with an existing booking.
  Configuration Issues: There may be configuration settings in the system that prevent overlapping bookings for the same POD.
  Data Entry Errors: Mistakes in entering the date or selecting the POD can lead to this error.
  
  Solution:
  
  Check Existing Bookings: Review the schedule for the point of delivery to see what other bookings exist for the selected date and time. You may need to adjust your booking accordingly.
  Select a Different Date/Time: If possible, choose a different date or time that does not conflict with existing bookings.
  Modify Existing Bookings: If you have the authority, consider modifying or canceling the existing booking that is causing the conflict.
  Consult with a Supervisor: If you are unsure about how to proceed, consult with a supervisor or a colleague who has experience with scheduling in the system.
  System Configuration Review: If this issue occurs frequently, it may be worth reviewing the system configuration settings related to scheduling and resource allocation to ensure they meet your business needs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you view and manage bookings, such as CRMD_ORDER for managing service orders.
  User Documentation: Refer to SAP documentation or user manuals specific to your organization for detailed instructions on managing points of delivery and scheduling.
  Support: If the issue persists and you cannot find a resolution, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to resolve the error and successfully manage your bookings for the point of delivery.