How To Fix CRMS4_IU_CM_PROCESS118 - &1: New move-in date &2 must be before the move-out date &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

• Message number: 118

• Message text: &1: New move-in date &2 must be before the move-out date &3.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS118 - &1: New move-in date &2 must be before the move-out date &3. ?

  The SAP error message CRMS4_IU_CM_PROCESS118 indicates that there is a conflict with the move-in and move-out dates in a customer management process, specifically in the context of utilities (like energy or water services). The error message states that the new move-in date must be before the move-out date, which means that the system has detected an inconsistency in the date entries.
  Cause:
  
  Date Entry Error: The most common cause of this error is that the user has entered a new move-in date that is either the same as or after the move-out date. This creates a logical inconsistency because a customer cannot move in after they have already moved out.
  Data Migration Issues: If data has been migrated from another system, there may be incorrect date entries that do not conform to the required logic.
  System Configuration: There may be configuration settings in the SAP system that enforce strict date validation rules.
  
  Solution:
  
  Check Date Entries: Review the move-in and move-out dates that have been entered. Ensure that the new move-in date is set to a date that is earlier than the move-out date.
  Adjust Dates: If the new move-in date is incorrect, adjust it to a valid date that precedes the move-out date.
  Validation Logic: If you are consistently encountering this error, consider reviewing the validation logic in the system to ensure it aligns with business requirements.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling date-related errors in the specific module you are working with.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with the transaction codes related to customer management and utilities in SAP, as they may provide additional insights into managing customer data.
  User Training: Ensure that users entering data are trained on the importance of date accuracy and the implications of incorrect entries.
  
  By following these steps, you should be able to resolve the error and ensure that the move-in and move-out dates are correctly aligned in the SAP system.