How To Fix CRMS4_IU_CM_PROCESS091 - Installation &1 is occupied and the forced move out flag is not set.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

  • Message number: 091

  • Message text: Installation &1 is occupied and the forced move out flag is not set.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS091 - Installation &1 is occupied and the forced move out flag is not set. ?

    The SAP error message CRMS4_IU_CM_PROCESS091 indicates that a particular installation (in this case, identified as &1) is currently occupied, and the forced move-out flag is not set. This typically occurs in the context of managing installations or equipment in SAP Customer Relationship Management (CRM) or SAP IS-U (Industry Solution for Utilities).

    Cause:

    1. Occupied Installation: The installation is currently in use or has active transactions associated with it. This could mean that there are ongoing processes, such as service orders, maintenance activities, or billing processes that are preventing the installation from being moved out or modified.
    2. Forced Move-Out Flag: The system is configured to prevent the forced move-out of installations unless explicitly allowed. If the forced move-out flag is not set, the system will not allow the operation to proceed.

    Solution:

    1. Check Active Transactions: Review the installation to identify any active transactions or processes that may be occupying it. This can include service orders, maintenance plans, or other related activities.
    2. Complete or Cancel Transactions: If there are active transactions, you may need to complete or cancel them before attempting to move out the installation.
    3. Set Forced Move-Out Flag: If it is necessary to move out the installation despite it being occupied, you can set the forced move-out flag. This typically requires appropriate authorizations and should be done with caution, as it may lead to data inconsistencies or loss of important information.
    4. Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling installations and equipment to ensure compliance with business processes.
    5. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to installation management, such as IE01 (Create Equipment), IE02 (Change Equipment), and IE03 (Display Equipment).
    • Authorization: Ensure that you have the necessary authorizations to perform actions on installations and to set flags within the system.
    • System Configuration: Review the configuration settings related to installations and equipment management in your SAP system, as these may impact how the forced move-out flag is handled.

    By following these steps, you should be able to address the error message and proceed with the necessary actions regarding the installation in question.

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