How To Fix CRMS4_IU_CM_PROCESS089 - &1: Confirmed premise is missing.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

• Message number: 089

• Message text: &1: Confirmed premise is missing.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS089 - &1: Confirmed premise is missing. ?

  The SAP error message CRMS4_IU_CM_PROCESS089 with the description "Confirmed premise is missing" typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with service orders, contracts, or similar processes that require a confirmed premise (location or site) for the execution of a service or activity.
  Cause:
  The error indicates that the system is expecting a confirmed premise to be associated with the transaction or process you are trying to execute, but it is not found. This can happen due to several reasons:
  
  Missing Data: The premise (location) has not been defined or confirmed in the system for the specific transaction.
  Incorrect Configuration: The configuration settings for the service order or contract may not be set up correctly to include the premise.
  Data Inconsistency: There may be inconsistencies in the data related to the customer, service order, or contract that prevent the system from confirming the premise.
  User Input Error: The user may have missed entering the required premise information during the transaction process.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Premise Data:
  
  Ensure that the premise (location) is correctly defined in the system. You can do this by navigating to the relevant master data (e.g., customer master, service location) and verifying that the premise is set up.
  
  
  
  Confirm Premise:
  
  If the premise exists but is not confirmed, you may need to confirm it. This can usually be done through the relevant transaction or by updating the service order or contract to include the confirmed premise.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system related to service orders or contracts. Ensure that the settings allow for the inclusion of premises and that they are correctly linked to the relevant processes.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the data that may be causing the issue. This may involve checking relationships between customers, service orders, and premises.
  
  
  
  User Training:
  
  If the error is due to user input, consider providing training or guidelines to users on how to correctly enter and confirm premise information during transactions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling this error message, as there may be additional context or steps specific to your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing service orders, contracts, and premises (e.g., CRMD_ORDER, CRMD_ORDERADM_H).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRMS4_IU_CM_PROCESS089.