How To Fix CRMS4_IU_CM_PROCESS092 - Move-in document &1 was reversed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_IU_CM_PROCESS - UI Process Messages

• Message number: 092

• Message text: Move-in document &1 was reversed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IU_CM_PROCESS092 - Move-in document &1 was reversed. ?

  The SAP error message CRMS4_IU_CM_PROCESS092 indicates that a move-in document has been reversed. This typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP IS-U (Industry Solution for Utilities) when dealing with move-in processes for utility services.
  Cause:
  The error message is triggered when an attempt is made to process a move-in document that has already been reversed. This can happen due to various reasons, such as:
  
  Manual Reversal: A user may have manually reversed the move-in document, and subsequent attempts to process it are not valid.
  System Error: There may have been a system error or inconsistency that led to the reversal of the document.
  Business Logic: The business process may dictate that once a move-in document is reversed, it cannot be processed again.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Document Status: Verify the status of the move-in document in question. You can do this by navigating to the relevant transaction in SAP and checking the document's history.
  
  
  Review Reversal Reasons: Understand why the document was reversed. This may involve checking logs or consulting with users who may have performed the reversal.
  
  
  Create a New Move-In Document: If the original move-in document has been reversed and cannot be processed, you may need to create a new move-in document to replace the reversed one.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling move-in documents and their reversals.
  
  
  Contact Support: If the issue persists or if you are unsure about the next steps, consider reaching out to your SAP support team or consulting with SAP experts for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ISU_MV_IN for move-in processing or CRMD_ORDER for CRM order management.
  SAP Notes: Check SAP Notes for any known issues or patches related to move-in document processing.
  User Roles: Ensure that the user attempting to process the document has the appropriate permissions and roles assigned in SAP.
  
  By following these steps, you should be able to address the error message and continue with your move-in processing tasks.