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Message type: E = Error
Message class: CRMS4_IU_CM_PROCESS - UI Process Messages
Message number: 019
Message text: Please choose a product.
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CRMS4_IU_CM_PROCESS019
- Please choose a product. ?The SAP error message CRMS4_IU_CM_PROCESS019 typically indicates that a product must be selected in the context of a CRM (Customer Relationship Management) process, such as when creating or processing a sales order, service request, or similar transaction. This error often arises when the system expects a product to be specified but none has been selected.
Cause:
- Missing Product Selection: The most common cause is that the user has not selected a product in the relevant transaction or screen.
- Configuration Issues: There may be issues with the configuration of the product master data or the transaction type that is being used.
- Authorization Issues: Sometimes, users may not have the necessary authorizations to view or select certain products.
- Data Inconsistencies: There could be inconsistencies in the data that prevent the product from being recognized.
Solution:
- Select a Product: Ensure that you select a product from the product list or enter the product code manually in the relevant field.
- Check Product Master Data: Verify that the product you are trying to select exists in the system and is properly configured in the product master data.
- Review Transaction Configuration: Check the configuration settings for the transaction type you are using to ensure that it is set up to allow product selection.
- Authorization Check: Ensure that you have the necessary authorizations to access and select the product. You may need to contact your system administrator for assistance.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are working with.
Related Information:
CRMD_ORDER
for managing CRM orders.If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.
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