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Message type: E = Error
Message class: CRMS4_IU_CM_PROCESS - UI Process Messages
Message number: 017
Message text: Please choose a point of delivery.
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CRMS4_IU_CM_PROCESS017
- Please choose a point of delivery. ?The SAP error message CRMS4_IU_CM_PROCESS017 with the description "Please choose a point of delivery" typically occurs in the context of SAP Customer Relationship Management (CRM) when a user is trying to create or process a transaction that requires a point of delivery (POD) to be specified, but none has been selected.
Cause:
- Missing Point of Delivery: The most common cause of this error is that the user has not selected a point of delivery for the transaction. This could happen if the user is trying to create a sales order, service order, or any other document that requires a delivery point.
- Configuration Issues: There may be configuration issues in the system that prevent the point of delivery from being determined automatically.
- Data Inconsistencies: There could be inconsistencies in the master data related to the customer or the product that prevent the system from identifying a valid point of delivery.
Solution:
- Select a Point of Delivery: Ensure that you select a valid point of delivery in the transaction. This is usually done in the relevant field where the point of delivery is required.
- Check Master Data: Verify that the customer master data and material master data are correctly maintained. Ensure that the point of delivery is defined for the customer and that it is valid for the transaction you are trying to process.
- Configuration Review: If the issue persists, review the configuration settings in the SAP system related to delivery and logistics. Ensure that the settings for determining the point of delivery are correctly configured.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction you are working with, as there may be additional requirements or settings that need to be addressed.
- Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
Related Information:
By following these steps, you should be able to address the error message CRMS4_IU_CM_PROCESS017 effectively.
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