How To Fix CRMS4_DATA_EXCH059 - No unique logistics scenario found for item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_DATA_EXCH - Service: Message Class for Data Exchange

• Message number: 059

• Message text: No unique logistics scenario found for item &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_DATA_EXCH059 - No unique logistics scenario found for item &1 ?

  The SAP error message CRMS4_DATA_EXCH059 indicates that the system could not find a unique logistics scenario for a specific item in the context of data exchange, typically in the SAP CRM (Customer Relationship Management) module. This error often arises during the integration of CRM with other SAP modules or systems, such as SAP ERP.
  Cause:
  
  Missing or Incorrect Configuration: The logistics scenario for the item may not be properly configured in the system. This could be due to missing entries in the customizing settings or incorrect mappings.
  Item Not Defined: The item in question may not be defined in the logistics scenario or may not have the necessary attributes to be associated with a logistics scenario.
  Multiple Scenarios: If there are multiple logistics scenarios defined for the item, the system may not be able to determine which one to use, leading to ambiguity.
  Data Inconsistencies: There may be inconsistencies in the data between the CRM and the connected systems, such as missing master data or incorrect item numbers.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for logistics scenarios in the SAP system. Ensure that the item is correctly assigned to a unique logistics scenario.
  
  Navigate to the relevant customizing transaction (e.g., SPRO) and check the settings under CRM > Master Data > Logistics Data.
  
  
  
  Verify Item Definition: Ensure that the item is correctly defined in the system and has all the necessary attributes. Check if the item exists in the relevant master data tables.
  
  
  Review Scenarios: If there are multiple logistics scenarios, determine which one should be used for the item and ensure that it is uniquely defined.
  
  
  Data Consistency Check: Perform a data consistency check between the CRM and the connected systems. Ensure that all necessary master data is available and correctly maintained.
  
  
  Debugging: If the issue persists, consider debugging the data exchange process to identify where the logic fails in determining the logistics scenario.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or SE80 for debugging and checking the relevant data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  Documentation: Refer to SAP documentation for CRM and logistics integration to understand the expected configurations and data flows.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.