How To Fix CRMS4_DATA_EXCH060 - Enter less than 24 hours for employee &1 on &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_DATA_EXCH - Service: Message Class for Data Exchange

• Message number: 060

• Message text: Enter less than 24 hours for employee &1 on &2.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You can only enter up to 24 hours of working time for an executing
service employee per day.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_DATA_EXCH060 - Enter less than 24 hours for employee &1 on &2. ?

  The SAP error message CRMS4_DATA_EXCH060 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the time entry for an employee. The message indicates that the time entered for a specific employee exceeds the allowed limit of 24 hours for a given day.
  Cause:
  The error is triggered when:
  
  An employee's time entry for a specific day exceeds 24 hours.
  The system is set to restrict time entries to a maximum of 24 hours for any given day, which is a standard practice to prevent unrealistic time reporting.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Time Entries: Review the time entries for the employee specified in the error message. Ensure that the total hours logged do not exceed 24 hours for the specified date.
  
  
  Adjust Time Entries: If the total hours exceed 24, adjust the entries to ensure they are within the allowed limit. This may involve:
  
  Reducing the hours for one or more time entries.
  Splitting the work across multiple days if applicable.
  
  
  
  Validate Data Entry: Ensure that the data entry process is being followed correctly. Sometimes, errors can occur due to incorrect data input or system configuration.
  
  
  Consult Documentation: If you are unsure about the time entry process or limits, refer to your organization's SAP documentation or guidelines regarding time tracking.
  
  
  Contact Support: If the issue persists after checking the entries, consider reaching out to your SAP support team or system administrator for further assistance. They may need to check for any configuration issues or system settings that could be causing the error.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Roles and Permissions: Ensure that the user entering the time has the appropriate permissions to make changes to time entries.
  Training: If this error is common among users, consider providing training on how to correctly enter time in the system to prevent future occurrences.
  
  By following these steps, you should be able to resolve the CRMS4_DATA_EXCH060 error and ensure that time entries are compliant with the system's requirements.