How To Fix CRMS4_DATA_EXCH020 - Cancellation of BDR &1 failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_DATA_EXCH - Service: Message Class for Data Exchange

• Message number: 020

• Message text: Cancellation of BDR &1 failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_DATA_EXCH020 - Cancellation of BDR &1 failed. ?

  The SAP error message CRMS4_DATA_EXCH020 indicates that the cancellation of a Business Document Request (BDR) has failed. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the data exchange process, particularly when trying to cancel a previously created BDR.
  Causes:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the BDR that prevent it from being canceled.
  Status of the BDR: The BDR might be in a status that does not allow for cancellation. For example, if it has already been processed or completed.
  Authorization Issues: The user attempting to cancel the BDR may not have the necessary permissions to perform this action.
  System Configuration: There may be configuration settings in the SAP system that are preventing the cancellation of the BDR.
  Technical Errors: There could be underlying technical issues, such as database locks or connectivity problems.
  
  Solutions:
  
  Check BDR Status: Verify the status of the BDR you are trying to cancel. Ensure that it is in a state that allows for cancellation.
  Review Data: Check the data associated with the BDR for any inconsistencies or missing information that might be causing the cancellation to fail.
  User Authorization: Ensure that the user has the necessary authorizations to cancel the BDR. You may need to consult with your SAP security team.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context on why the cancellation failed.
  Configuration Review: Consult with your SAP Basis or configuration team to review any relevant settings that might affect BDR cancellation.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a technical issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and SLG1 for viewing application logs.
  SAP Notes: Check the SAP Support Portal for any notes related to the error message CRMS4_DATA_EXCH020, as there may be specific patches or updates that address this issue.
  Documentation: Review SAP documentation related to BDRs and data exchange processes in CRM for more detailed information on how these processes work.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully cancel the BDR.