How To Fix CRMS4_COMPL004 - Enter contact person if main partner &1 is an organization or group.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_COMPL - Output for Complanits

• Message number: 004

• Message text: Enter contact person if main partner &1 is an organization or group.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_COMPL004 - Enter contact person if main partner &1 is an organization or group. ?

  The SAP error message CRMS4_COMPL004 indicates that when the main partner is an organization or a group, a contact person must be specified. This is a common requirement in SAP CRM (Customer Relationship Management) to ensure that there is a specific individual associated with the organization or group for communication and relationship management purposes.
  Cause:
  The error occurs when you are trying to create or modify a business transaction (like a sales order, service request, etc.) and have selected an organization or group as the main partner, but have not provided a contact person. The system requires a contact person to ensure that there is a direct point of contact for the organization or group.
  Solution:
  To resolve this error, you need to enter a contact person for the main partner. Here are the steps to do this:
  
  
  Identify the Main Partner: Check the main partner field in your transaction. If it is an organization or group, you will need to proceed to the next step.
  
  
  Add a Contact Person:
  
  Navigate to the section of the transaction where you can specify partners.
  Look for a field or button that allows you to add a contact person.
  Select or enter the appropriate contact person associated with the organization or group.
  
  
  
  Save the Transaction: After entering the contact person, save the transaction. The error should no longer appear.
  
  
  Related Information:
  
  Contact Person Definition: In SAP, a contact person is an individual who is designated as the point of contact for a business partner. This is important for communication and relationship management.
  Business Partner Roles: Ensure that the business partner (organization or group) has the necessary roles assigned that allow for the association of contact persons.
  Transaction Types: This error can occur in various transaction types within SAP CRM, such as sales orders, service requests, or marketing activities.
  Customization: If you frequently encounter this error and it disrupts your workflow, consider discussing with your SAP administrator or consultant about customizing the partner determination procedure to streamline the process.
  
  By following these steps, you should be able to resolve the CRMS4_COMPL004 error and proceed with your transaction in SAP.