How To Fix CRMS4_BSP_SVO002 - Item &2 in service order &1 has been added to solution portfolio &3.

CRMS4_BSP_SVO002 - Overview

• Message type: E = Error

• Message class: CRMS4_BSP_SVO - Message class for BSP service order items

• Message number: 002

• Message text: Item &2 in service order &1 has been added to solution portfolio &3.

What causes this issue?

Item &V2& in service order &V1& has already been added to business
solution portfolio &V3&. However, you can only add a service order item
to one business solution portfolio.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a service order item that has not yet been added to any business
solution portfolio.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_BSP_SVO002 - Item &2 in service order &1 has been added to solution portfolio &3. ?

  The SAP error message CRMS4_BSP_SVO002 indicates that an item in a service order has been successfully added to a solution portfolio. This message is typically informational rather than an error, meaning that it is not indicating a problem but rather confirming that an action has been completed.
  
  Cause:
  
  The message is triggered when a user adds an item from a service order to a solution portfolio in the SAP CRM system. This is part of the process of managing service orders and solutions within the CRM environment.
  
  
  Solution:
  Since this message is informational, there is no specific solution required. However, if you are looking to ensure that the process is functioning as intended, you can:
  
  Verify the Action: Check the service order and the solution portfolio to confirm that the item has been added correctly.
  Review the Process: Ensure that the steps taken to add the item were correct and that the item is now available