How To Fix CRMS4_BSP_SBC001 - Item &2 in subscription contract &1 does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_BSP_SBC - Message class for BSP subscription contrract items

• Message number: 001

• Message text: Item &2 in subscription contract &1 does not exist.

What causes this issue?

You have selected item &V2& in subscription contract &V1& that no longer
exists in the system. This means you cannot add this subscription
contract item to your business solution portfolio.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a subscription contract item that is provided in the dropdown
list.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_BSP_SBC001 - Item &2 in subscription contract &1 does not exist. ?

  The SAP error message CRMS4_BSP_SBC001 indicates that there is an issue with a subscription contract in the SAP system. Specifically, the message states that "Item &2 in subscription contract &1 does not exist." This typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Subscription Billing.
  Cause:
  
  
  Non-Existent Item: The item referenced in the subscription contract does not exist in the system. This could be due to:
  
  The item was deleted or not created properly.
  The item number is incorrectly referenced in the contract.
  The item is not active or has been archived.
  
  
  
  Data Inconsistency: There may be inconsistencies in the data between the subscription contract and the items associated with it.
  
  
  Authorization Issues: The user may not have the necessary permissions to view or access the item in question.
  
  
  Configuration Issues: There may be configuration issues in the subscription billing setup that prevent the system from recognizing the item.
  
  
  Solution:
  
  
  Verify Item Existence:
  
  Check if the item (identified by &2) exists in the system. You can do this by navigating to the relevant transaction or using the item number in a search function.
  Ensure that the item is active and not archived.
  
  
  
  Check Subscription Contract:
  
  Review the subscription contract (identified by &1) to ensure that the item is correctly referenced.
  If the item is missing, you may need to add it back to the contract or create a new item if necessary.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any discrepancies between the subscription contract and the items.
  If inconsistencies are found, correct them in the system.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the item and the subscription contract. If not, contact your system administrator to adjust the permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM or Subscription Billing that may help you navigate to the contract or item details (e.g., CRMD_ORDER for managing orders).
  SAP Notes: Check for any SAP Notes related to this error message for potential fixes or updates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.