How To Fix CRMOST164 - Use transaction SOAMANAGER to release Web services for SOAP runtime

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 164

• Message text: Use transaction SOAMANAGER to release Web services for SOAP runtime

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST164 - Use transaction SOAMANAGER to release Web services for SOAP runtime ?

  The SAP error message CRMOST164 indicates that there is an issue with the configuration of web services in the SAP system, specifically related to the SOAP runtime. This error typically arises when the web services that are supposed to be used in the SAP Customer Relationship Management (CRM) system are not properly released or activated in the SOAMANAGER transaction.
  Cause:
  
  Web Service Not Released: The web service you are trying to use has not been released or activated in the SOAMANAGER.
  Configuration Issues: There may be configuration issues in the web service settings or the SOAP runtime.
  Authorization Issues: The user may not have the necessary authorizations to access or release the web services.
  Service Endpoint Issues: The endpoint for the web service may not be correctly configured.
  
  Solution:
  To resolve the CRMOST164 error, follow these steps:
  
  
  Access SOAMANAGER:
  
  Go to transaction SOAMANAGER in your SAP system.
  
  
  
  Check Web Service Configuration:
  
  In SOAMANAGER, navigate to the "Web Service Configuration" section.
  Look for the specific web service that is causing the error.
  
  
  
  Release the Web Service:
  
  If the web service is not released, select it and choose the option to release or activate it.
  Ensure that the service is properly configured with the correct endpoint and binding.
  
  
  
  Check Service Endpoints:
  
  Verify that the service endpoints are correctly set up and that they point to the right target system.
  
  
  
  Test the Web Service:
  
  After releasing the web service, use the "Test" functionality in SOAMANAGER to ensure that the web service is functioning correctly.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and manage web services in SOAMANAGER.
  
  
  
  Review Logs:
  
  If the issue persists, check the application logs (transaction SLG1) for any additional error messages that may provide more context.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for SOAMANAGER and web service configuration for detailed steps and best practices.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to CRMOST164.
  Community Forums: Consider visiting SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the CRMOST164 error and successfully release the web services for SOAP runtime in your SAP system.